Be sure that you schedule your 30 minute Google Hangout session via email. Not all membership levels include Google hangout sessions.
There are 2 types of Google Hangout sessions.
1. is a one on one training conversation session.
2. is a group session with a preset topic.
The preset topic sessions' dates are posted at the beginning of the month. Check the events calendar.
The one on one sessions you have to schedule. If you have a video you want to me see please send it to me in advance of the session so that I can get it posted in your training locker.